1. Refund Eligibility
Shandigitalmarketing.com is committed to customer satisfaction. Our refund policy applies to digital marketing services and products purchased directly from our website.
2. Digital Marketing Services
Refunds for digital marketing services are considered on a case-by-case basis. We strive to ensure our services meet your expectations. If you are dissatisfied with the service provided, please contact us at info@shandigitalmarketing.com within 15 days of the service delivery to discuss your concerns.
3. Products
For products (such as e-books, courses, or downloadable resources), we offer a 7 days satisfaction guarantee. If you are not satisfied with your purchase, please contact us within 7 days of your purchase date for a full refund.
4. Exclusions
The following situations may not be eligible for a refund:
- Change of mind: We do not issue refunds for simply changing your mind after the purchase.
- Services rendered: Refunds are not provided for services that have already been rendered unless the service does not meet the agreed-upon specifications.
5. Refund Process
To request a refund, please contact our customer support team at info@shandigitalmarketing.com. Provide your order number, details of the service or product purchased, and a brief explanation of the reason for the refund request.
Upon receiving your request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.
6. Contact Information
For any inquiries regarding our refund policy, please contact us at info@shandigitalmarketing.com
7. Changes to the Refund Policy
Shandigitalmarketing.com reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on the website.
Last Updated: 27-11-2023