Bristol, United Kingdom · est. 2019

Wemakelocalbusinessesimpossible to ignore.

Local SEO, brand, websites and custom software, engineered as one system that turns searches into booked work.

5.0rated by 40+ UK businesses
120+Projects shipped
3.4xAvg. lead growth
96%Client retention
£12m+Client revenue influenced
Local SEOUI/UX & BrandingSaaS DevelopmentWeb Design & DevelopmentGoogle Business ProfileReview SystemsConversion DesignClient Portals

About the agency · since 2019

Not another agency.Your growth department.

Shan Digital Marketing started in 2019 with one frustration: watching brilliant local businesses lose work to worse competitors with better visibility.

Six years on, we're the growth department behind 40+ SMEs and industrial firms across the UK. We design the brand, build the website, engineer the search presence and ship the software that ties it all together.

The story so far

  1. 2019

    Founded in Bristol

    One laptop and one client: a Bedminster plumber who tripled his calls in five months. Word spread.

  2. 2021

    Full-stack studio

    Brand and UI/UX design joined SEO. We stopped patching marketing problems and started building whole systems.

  3. 2023

    SaaS division launched

    Client portals, quoting engines, booking systems. Software became the moat our clients keep winning with.

  4. 2026

    40+ systems running

    From trades to dental to industrial supply, our systems quietly power local market leaders across the UK.

Obsessively local

We win postcode by postcode, not vanity keyword by vanity keyword.

One accountable team

Strategy, design, build and rank: one team, one number to call.

You own everything

Your site, your data, your rankings. No hostage-taking, ever.

Word of mouth

The reviews do the selling.

5.0average across 40+ UK businesses
Within four months we were the first call in our area. The phone genuinely doesn't stop. We've hired two engineers just to keep up.
JWJames WhitfieldWhitfield Heating & Plumbing · March 2026
They didn't sell us a website. They built us a system: brand, site, reviews, rankings. Best money this practice has ever spent.
PSPriya SharmaSharma Dental Studio, Bath · January 2026
The quoting portal they built runs our entire sales process now. Clients assume we're a far bigger company than we are.
MDMark DaviesDavies Industrial Supplies · November 2025
Within four months we were the first call in our area. The phone genuinely doesn't stop. We've hired two engineers just to keep up.
JWJames WhitfieldWhitfield Heating & Plumbing · March 2026
They didn't sell us a website. They built us a system: brand, site, reviews, rankings. Best money this practice has ever spent.
PSPriya SharmaSharma Dental Studio, Bath · January 2026
The quoting portal they built runs our entire sales process now. Clients assume we're a far bigger company than we are.
MDMark DaviesDavies Industrial Supplies · November 2025
Clear reporting, no jargon, and we rank top three for every search that matters in Bristol. Refreshingly straight people.
STSophie TurnerTurner & Co Solicitors · October 2025
I was burnt by two agencies before. Shan showed me exactly what they'd do, did it, and the enquiries followed. Simple as that.
ABAaron BennettBennett Roofing, Gloucester · September 2025
From a tired 2014 website to fully booked six weeks after launch. The new booking flow alone was worth it.
HCHelena CooperCooper Veterinary Clinic · July 2025
Clear reporting, no jargon, and we rank top three for every search that matters in Bristol. Refreshingly straight people.
STSophie TurnerTurner & Co Solicitors · October 2025
I was burnt by two agencies before. Shan showed me exactly what they'd do, did it, and the enquiries followed. Simple as that.
ABAaron BennettBennett Roofing, Gloucester · September 2025
From a tired 2014 website to fully booked six weeks after launch. The new booking flow alone was worth it.
HCHelena CooperCooper Veterinary Clinic · July 2025

What we build

One agency. The whole system.

Four disciplines, engineered to work as one, so every pound you spend feeds the same growth engine.

01

Local SEO

Own the map pack and the searches that matter in your area. We engineer visibility where your customers actually look.

  • Google Business Profile
  • Local citations
  • Review systems
  • Technical SEO
  • Local content strategy
02

UI/UX & Branding

Identity and interfaces that make your business look like the obvious choice, and convert like it too.

  • Brand identity
  • Design systems
  • UX research & flows
  • Interface design
03

SaaS Development

Custom software and client portals that systemise your operations, built to scale with your business.

  • Product strategy
  • Full-stack builds
  • Dashboards & portals
  • Integrations & APIs
04

Website Design & Development

Fast, search-ready websites engineered to turn visitors into enquiries, not just look good in a portfolio.

  • High-performance builds
  • Conversion-led design
  • CMS & e-commerce
  • Analytics & tracking

Service deep-dive

Exactly what you get, in writing.

Be the first call in your postcode.

46% of all Google searches have local intent, and the top three map results take almost all of the clicks. We build the citation network, review velocity, on-page signals and locally relevant content that puts you there and keeps you there.

What's included

  • Full local visibility audit & competitor gap analysis
  • Google Business Profile optimisation & management
  • Citation building & NAP consistency cleanup
  • Automated review generation system
  • Location & service landing pages that convert
  • Monthly ranking, call and enquiry reporting
+212%avg. enquiry-call lift within 6 monthsStart with an audit

Selected work

Proof you can click through.

Every project below is a system, not a one-off. Hover for the details designers argue about.

From page 3 to first call

Whitfield Heating & Plumbing · Local SEO · 2025

Complete local search takeover for a Bristol heating firm: 14 service keywords into the map pack, review velocity up 8x.

The details that did the work

  • Citation graph rebuilt across 62 directories with exact NAP match
  • Review schema with service-level granularity
  • Suburb-level landing pages, each with unique local proof

A practice that books itself

Sharma Dental Studio · Web Design & Dev · 2025

Rebuilt a tired template site into a 0.7s-load booking machine. Online bookings up 3.8x in the first quarter.

The details that did the work

  • Booking CTA persistent in viewport on every breakpoint
  • Typography scale tuned to 1.25 ratio for clinical calm
  • Treatment pages structured around question-led search intent

Quoting, without the admin

Davies Industrial Supplies · SaaS Development · 2024

Custom quoting portal handling 400+ quotes a month: spec, price, approve and invoice without a single spreadsheet.

The details that did the work

  • Quote builder reduced from 11 fields to 4 with smart defaults
  • Optimistic UI so every action feels instant on site Wi-Fi
  • Role-based views: sales, warehouse and director see different truths

A roofer that looks national

Bennett Roofing · UI/UX & Branding · 2024

Identity, livery and site for a Gloucester roofing firm. Now mistaken for a national franchise, and priced accordingly.

The details that did the work

  • Wordmark cut at 12 degrees to echo a roof pitch: subtle and ownable
  • Slate and safety-orange palette tested for van-side legibility at 30mph
  • Photography direction: scaffold-level, golden hour, real crew

Fully booked in six weeks

Cooper Veterinary Clinic · Web Design & Dev · 2025

Warm, fast, accessible site with integrated booking. Appointment no-shows down by a third thanks to reminder flows.

The details that did the work

  • WCAG AA throughout, tested with real screen-reader users
  • Emergency pathway reachable in one tap from any page
  • Micro-illustrations replace stocky pet photography

Authority you can search

Turner & Co Solicitors · Local SEO · 2026

Top-three rankings for every practice-area search in Bristol, with a content strategy built around the questions clients actually ask.

The details that did the work

  • Practice-area hubs with FAQ schema for AI-answer visibility
  • E-E-A-T signals: every page authored by a named solicitor
  • Internal-link architecture mirrors the firm's referral logic

Found first, called first

SecureFast Locksmiths · Local SEO · 2024

Emergency-intent search domination across Gloucester: top of the map pack for every urgent locksmith search that matters.

The details that did the work

  • Call-tracking numbers wired per landing page for true attribution
  • Profile posts scheduled around peak lockout hours
  • Service-area schema tuned suburb by suburb

Safety you can see

Bristol Scaffold Co · UI/UX & Branding · 2025

Full identity for a 60-van scaffolding firm: bold, compliant and unmistakable on any skyline in the city.

The details that did the work

  • High-vis yellow checked against site-signage safety standards
  • Logotype legible at 200 metres on tower banners
  • Tender documents redesigned to win at first glance

Jobs that run themselves

Apex Electrical · SaaS Development · 2025

Job-management app for a 12-engineer electrical firm: scheduling, certificates and invoicing in one flow.

The details that did the work

  • Offline-first so certificates save even in basements
  • One-thumb mobile flows designed for gloved hands
  • Auto-generated compliance certificates cut paperwork to minutes

Listings that sell themselves

Marina & Co Estate Agents · Web Design & Dev · 2026

Property site with instant search and a three-question valuation funnel that fills the pipeline on its own.

The details that did the work

  • Search results render instantly from edge cache
  • Valuation funnel reduced to three questions
  • Every listing page emits full schema for portal-free SEO

Word of mouth

What owners say when it works.

Within four months we were the first call in our area. The phone genuinely doesn't stop. We've hired two people just to keep up.

James Whitfield

Director, Whitfield Heating & Plumbing

They didn't sell us a website. They built us a system: brand, site, reviews, rankings. It's the best money this business has spent.

Priya Sharma

Owner, Sharma Dental Studio

The portal they built runs our whole quoting process now. Clients think we're a much bigger company than we are.

Mark Davies

MD, Davies Industrial Supplies

The process

How we put your business on the map.

  1. 01

    Discover & Audit

    Weeks 1-2

    We map your market, your competitors and every search your customers make. You get a brutally honest audit of where you stand, and exactly what it costs you.

  2. 02

    Design & Build

    Weeks 3-8

    Brand, website, profiles, content. We design the entire system around one job: turning local intent into enquiries for your business.

  3. 03

    Launch & Rank

    Week 8+

    We push the system live and start compounding: citations, reviews, content and technical signals that move you up the map pack week after week.

  4. 04

    Scale & Support

    Ongoing

    Once the engine runs, we scale it: new locations, new services, custom software. You watch it all from one dashboard.

The value we bring

Marketing you own, not rent.

Ads stop the moment you stop paying. We build assets, rankings, brand, website and software, that keep compounding while your competitors keep renting attention.

01

Compounding visibility

SEO that builds on itself month after month: an asset you own, not rent like ads.

02

One accountable partner

Strategy, design, build, rank. One team, one invoice, one person to call when you want answers.

03

Conversion-first design

Every pixel has a job. Pretty is the baseline; booked work is the brief.

04

Software-grade engineering

Your site is built like a product: fast, tested, maintainable, ready for the dashboard era.

05

Radical reporting

Calls, enquiries, rankings, revenue influence. Real numbers monthly, in plain English.

06

Local market obsession

We win postcode by postcode. Your patch becomes your fortress.

Why businesses choose us

The agency test most agencies fail.

What to demandShan.Typical agency
Complete system covering SEO, brand, web & software
Senior people do the work, not juniors
You own every asset, account & line of code
Plain-English monthly reporting on calls & revenue
Rolling contracts, re-earned every single month
12-month lock-ins & hostage websites
Vanity-metric reports nobody reads
No long lock-in contractsReply within one working dayYou own everything we buildMeasurable lift in 90 days

Proof, not promises

Systems that pay for themselves.

Avg. client enquiry index, first 8 months

+212%
M1M2M3M4M5M6M7M8
212%
Average increase in enquiry calls
3.4x
Average return on spend
40+
Local businesses systemised
90 days
To first measurable lift
Trades & Home ServicesBristol

+212%

enquiry calls in 6 months

Rebuilt the brand and website, dominated the local map pack for 14 service keywords.

Dental PracticeBath

3.8x

return on marketing spend

Review engine plus local landing pages took them from page 3 to the top of local results.

Industrial SupplierSouth West

+167%

qualified quote requests

A custom quoting portal and search overhaul turned their site into their best salesperson.

Free. No strings, no spam

See exactly what your market is hiding from you.

Get a human-built local SEO audit of your business, or book a 15-minute strategy call. Either way, you'll leave knowing what to fix first.

We'll only use your details to deliver your audit, never for spam, never sold. Unsubscribe any time.

FAQ

Straight answers, before you ask.

Anything else? Email us at info@shandigitalmarketing.com and a human replies within one working day.

  • Most agencies sell you one piece: a website, or some SEO, or a logo. We build the whole engine: brand, website, local search presence, review generation and, where it fits, custom software. Every part is designed to feed the others, which is why it compounds instead of stalling.

  • You'll see movement in the first 30 days and meaningful lifts within 90. Local SEO compounds, and the businesses that win are the ones whose system has been running longest. That's why we start with a free audit, so you know exactly where you stand before spending a penny.

  • Projects start from £1,500 for focused engagements; complete growth systems are typically £1,000 to £3,000 per month depending on market competitiveness. Every engagement starts with the free audit, so you'll see the gap and the plan before any commitment.

  • Bristol is home, and we know the South West market deeply, but our systems work for SMEs and industrial businesses across the UK. Local SEO is about your area, not ours.

  • A genuine, human-built review of your local rankings, Google Business Profile, website performance and competitor gap, with a prioritised list of what to fix first. No obligation, and it's yours to keep even if we never work together.

  • Yes. That's our SaaS development arm: client portals, quoting engines, booking systems, internal dashboards. If a repetitive process is eating your team's time, we can probably turn it into software.

  • No. We work on rolling monthly agreements; we'd rather re-earn your business every month than trap you in a 12-month lock-in. You also own every asset we create: domain, site, content, accounts, code.

  • Senior specialists, in-house. Your project isn't handed to an offshore queue or a junior learning on your budget. The people who scope your system are the people who build it.